Given the increase in the price of the dollar, it is key to learn how to protect the phone and thus avoid having to buy another one.
Currently, smartphones represent much more than a tool to make or receive calls, since they are a resource that makes it possible to carry out work or academic tasks. In addition, they allow access to different entertainment platforms such as social networks, streaming services or online video games.

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However, to maximize the productivity of cell phones, proper care with these devices is key so that their users can keep them for a longer time.
For this reason, it is essential to take certain care with a phone, in order to ensure that its performance is not affected and therefore avoid the need to purchase a new device.
Faced with this situation, SEMANA consulted with experts who offered their recommendations to ensure that a smartphone works correctly despite the passage of time.

How to prolong the life of a phone?

Charge the cell phone correctly

Those of phones have a certain number of charging cycles and two factors affect their useful life: using the cell phone when it is charging and leaving the charge level below 20%.
Currently there are models that have fast charging technology, thanks to this factor a device can recover energy in a considerably short time, so it is appropriate to learn to charge the device at the correct time and ensure that it is connected until it reaches 100% charge.

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Avoid removing the SIM or Micro SD constantly
It is key to learn how to remove the SIM card correctly, thus preventing the phone from being exposed to external particles that can affect the performance of the internal components of the equipment.

Do not expose the equipment to high temperatures
High temperatures can affect the performance of the device, because they affect the performance of the processor, in addition, it considerably reduces the power load time on the equipment. Therefore, experts suggest preventing the cell phone from being exposed to direct sunlight or placed near heat sources.

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Avoid using pirated accessories

Imitations are usually made with low-quality materials that can put the safety of the smartphone or the user at risk. It is advisable to use original cables and chargers from the device manufacturer, this will prevent overheating in the battery, which is caused by irregular amperages.

Keep the operating system up to date
Usually, cell phone manufacturers, such as Samsung, Realme or Xiaomi, constantly generate updates to the operating system on their different devices.
Keeping the phone updated will not help the device to function optimally , it will also grant access to new features that may be useful to the user. For this reason, it is essential to check if there is an update available for platforms such as MIUI, UI R Edition, One UI, which are based on Android and therefore have access to all Google services.

clean ports
This habit contributes to preventing the access of external particles to the charging ports and headphones of the equipment, which can affect the proper functioning when charging the device or using the headphones. The ideal is to clean it regularly, in order to eliminate all kinds of dirt that may affect the equipment.

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Manage storage
It is key to prevent the internal storage of the device from becoming saturated, it is recommended to avoid occupying more than 80% of the available capacity. This will help the phone work smoothly when running apps, making calls, or taking photos.

David Gutiérrez Bolívar, realme’s senior public relations manager for Colombia, Peru and Chile, told SEMANA that it is essential to learn to review and maintain equipment hardware and software. Therefore, it is also ideal to perform regular cleaning to remove all the junk files that are saved on the device.

Quickly repair your device

It is common for people to have accidents and this causes damage to the phone, a blow can affect the screen or an internal component of the equipment. So it is appropriate that the cell phone be taken to an authorized service center, to give the device proper maintenance.
It should be noted that there are brands that have specialized points where users can take the cell phone to be repaired by people trained in it. But there are also manufacturers that provide remote technical service, such as Samsung, which has a system that the user can use to diagnose the device through a chat or phone call.

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The iPhone is not a perfect device and it can fail like any other electronic device. If your device has a problem that requires the intervention of a professional in order to repair it, you should know a few things beforehand. On many occasions there can be some confusion with the preparations that must be made before going to the technical service and precisely in this article we tell you everything you need to know about it.

The first thing you should be clear about

Before taking the mobile device to a technician, you must first know what is happening to it. In many of the situations you can fix it yourself without having to spend several days without your mobile device. That is why you must identify the specific problem. For example, it can be the screen, the speakers, the charging system… Once what is happening has been detected, you can try to solve it through the advice of Apple support or simply with a restoration of the operating system.

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In the event that none of this works, it is equally important that you know what is wrong. When making an appointment with the technical service and when going to the store in particular, you must explain in detail what has happened. The questions that you should know how to answer are since when the problem has been occurring, if you have restored the operating system and even if there has been some kind of blow. In this way the task of the technicians will be much simpler so that your visit to the technical service does not take too long.

It is also important that  you have the iPhone updated  to the latest version of iOS available, since if your problem is related to the software, it will be a good way to eliminate the problem. What’s more, Apple itself will require you to be on the latest version available before going to technical support.

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About appointments with technical support

Below we will tell you what are the most outstanding aspects that you should know about appointments with technical service, both from Apple and those authorized and even those that do not have authorization from the Californian company.

What kind of support can you receive?

Once you have found the problem, you can get help from the company’s specialized personnel. The best thing to do is go to an Apple Store , but if you don’t have any available in your city, you can always go to one of those known as SAT for its acronym in English for Authorized Technical Service. In any of them you can find staff who are also qualified by Apple and have the official components and tools. This is vital, since going to a store that is not authorized can mean the loss of the guarantee.

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To be able to consult the stores that can carry out the repair with the maximum guarantees , you simply have to make the consultation through the Apple website. In the event that you do not want to make the query through the Apple website, you can always contact by telephone. Here you can explore all the possible solutions and make an appointment with the closest store, since obviously you cannot go without prior notice in order to avoid chaos. Once you make the appointment you will receive an email with all the necessary data to take into account to go to the technical service.

It should be noted that you can also request a  remote repair  through which you will not even have to leave home, since Apple will send a courier service to pick up the iPhone and take it to its technical center, returning it later through the same route once has been repaired. All this can be managed when requesting technical assistance through the channels that we will discuss in the next section.

Ways to make an appointment at Apple or a SAT

There are several ways to contact Apple or a SAT to request technical assistance, having all of these:

Access the Apple support website , finding there all the possible solutions to review on your own and, if applicable, request the repair.

Via telephone. In Spain there is the free number 900 150 503.

Going  in person to the Apple Store or SAT, although that does not guarantee that they can give you an appointment on the same day.

Support application  available on iOS and iPadOS, with operation similar to the web page.

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Can it be repaired elsewhere?

Yes and no. Power is possible, although it is not recommended on some occasions . There are other establishments not authorized by Apple that offer repairs of all kinds (screen, battery change and more). Normally they have a great advantage when it comes to the cost of the repair, since in most cases they tend to be cheaper and that can be something very tempting.

However, in these places they do not have official parts and although in some cases they are of very good quality, the experience may not be the same and your iPhone may even detect the part as non-original and not work. Then there is the fact that  you will lose the warranty with Apple  if the phone is still in the coverage period. Therefore, it is best to check the conditions in this place to be completely sure if they cover any possible inconvenience after the repair.

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The same day of the appointment

The day of your appointment at Apple or a SAT arrives, but before going there you must know and do a series of actions with your device so that the technical service can review the problem. We tell you everything in the following points.

What should you bring to the appointment?

When you go to the appointment it will be important that you take with you or have on hand a series of information that will help the specialists to verify that the device is yours. They will not always ask you for it, but it is advisable that you go with it just in case.

Identity card, passport or driving license. That is, any official document that serves to identify you.

Original purchase invoice  , receipt or any other document related to the time of purchase of the iPhone.

Knowing your  Apple ID  and its password in case you need to enter it into the device, also being another important identity factor that will prove that the iPhone is yours.

iPhone serial number , which you can find in Settings > General > About and on the original product box.

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Back up your data

Before going to receive the help of the technical service, you must take into account that they can format your equipment. On many occasions, to carry out an adequate repair, it is necessary to completely erase all the data, although the truth is that in other situations this is not the case. But in general, you always have to keep in mind that it can happen, so you should make a backup of the iPhone. The most recommended is to do it through iCloud so that it is stored safely.

In this way you can always have a backup in the event that your computer must be formatted or if they simply have to give a replacement in the event that it cannot be repaired. This is something that must be done, since in the store itself the backup can take too long.

Turn off the ‘Search’ function

In addition to backup, it is also important to turn off the ‘Find My iPhone’ feature and even sign out of iCloud. The first of these will allow the technical service to reset the iPhone without problems and will also prevent you from being able to block it from a distance by mistake. This is something that is always checked as soon as the device is delivered.

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In the second case, signing out of iCloud is important for security measures. In this way, no one will be able to access your personal files, such as the cloud or the contacts that you have stored in it, leaving the computer completely closed to anyone’s access.

Remove all the accessories you have

In the latter case, it is recommended that the device be delivered without any type of accessory in the store. In other words, you have to remove any case that you may have on even the tempered glass in the event that an iPhone screen repair is to be carried out. In this way you can save yourself a possible loss in the repair process.

What you should keep in mind is that the charger may be required in the event that there is a problem with it or with the charging system. This would therefore be the last accessory that would be allowed to be delivered.

Samsung: How to prevent my Galaxy from overheating

Smartphones have a set temperature range. Sometimes it increases and does not affect the performance of the battery, but at other times it can generate heat temporarily and thus decrease the useful life of the cell phone.

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Whether you use a phone, tablet, smartwatch, or headset, all Galaxy devices have a set temperature range where they work best. While they may feel hot under certain conditions, such as charging, this does not affect the device’s lifespan or performance. However, they can temporarily generate heat on several occasions. Find out how to take care of your smartphone.

Samsung: These are the factors that can affect the temperature

• Use your devices outside of normal operating conditions, between 0°C to 35°C.
• Placing your devices on or near a heat source, such as leaving them in a parked car on a hot day or having them continually exposed to direct sunlight.
• Using multiple apps for an extended period of time or using processor-intensive apps for gaming, streaming, or GPS tracking.
• Charge the device with a non-Samsung, incompatible, or defective charger or USB cable.
• Initial configuration and transferring data from an older device
• System or firmware updates.
• You can get alert messages when your smartphone heats up. Please note that access to certain features/functions may be temporarily frozen as a measure to protect the device.
• What to do if your Galaxy device generates heat while you’re using it
• From Samsung they offer various solutions and tips to reduce the temperature of the smartphone:
• When not in use, turn off Bluetooth, GPS, and Wi-Fi. I also lowered the brightness of the device screen.
• Optimizes your phone to minimize heat caused by processor-intensive apps that drain your battery.
• Unused apps running in the background can heat up the device. To resolve this issue, try “Background Usage Limits”.
• In addition, you should regularly check that your device has the latest app updates.

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How to handle a hot Galaxy mobile while it’s charging

Smartphones can generate heat because their slim designs are not optimized to vent heat or because of their excessive battery consumption. During charging, heat can be produced by both the gadget and the charger. The temperature may even be higher when charging with “super-fast chargers” or wireless chargers. If your device generates heat while charging, it does the following:

Disconnect the charger and close running applications. Wait for the device to cool down, then charge it again.

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If the problem persists, try charging it with another Samsung authorized charger and USB cable. It should be noted that the charging port can generate heat due to a damaged or incompatible charger cable.

To ensure long battery life, you should avoid extreme temperatures. Neither cold nor hot. Neither in winter nor in summer is it a good idea to leave your mobile in the car. In the summer season, you have to be especially careful. And it is very easy to forget your smartphone in the sun, on a towel or on a terrace table. In The BEEP Informática Blog we have prepared an in-depth article on the dangers of the sun and high temperatures for mobile phones and other mobility devices.

Avoid fast charging

Some smartphones facilitate fast charging. It is a technology that can be very useful when it is strictly necessary. However, this type of charging puts the battery under stress and contributes to its deterioration. In other words: normal charges are better for battery longevity.

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Neither 0% nor 100%

We advise against letting the battery drop to 0%, or charging it up to 100%.

A ‘vice’ inherited from the past

This is a bad practice inherited from a time long past, when rechargeable batteries had memory. If you didn’t fully charge and discharge them, the batteries would remember and see their capacity reduced. Therefore, it was best to leave the battery at zero. And recharge it until it reaches 100%.

Ideal load: between 45% and 75%

New batteries work differently. In fact, fully discharging and charging are harmful actions for the battery. In an ideal world, the goal is to keep the charge level between 65% and 75%.

However, no one is constantly aware of the load bar, so a more realistic ideal range is 45%-75%.

Is it still a difficult load spectrum to maintain in your day-to-day life? Well, you should know that it is also good to keep the battery between 20% and 90% capacity, a much more affordable range.

The manufacturer Samsung states that it is necessary to prevent the battery from falling below 20% capacity.

In order to always keep the battery in the mentioned ranges, it is good that you charge in sessions of a few minutes.

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We can say that an optimal level of load is 50%. Of course, be that as it may, avoid at all costs that the battery plummets to zero or rises to 100% charge.

At 5% once a month, to recalibrate

It is good to let the battery discharge almost completely, to a level of 5%, “to recalibrate”.

Charge the mobile to 50% if you are going to store it for a while

We have already said that the optimal level of charge is 50%. This percentage is a reference, a guide.

Well, that healthy percentage of charge is ideal if you are going to keep your mobile for an extended period of time. Therefore, you should charge it up to 50% before unplugging it and putting it away. Do not even think about turning it off when it is at 0% or 100%, before parking the device for a long time. If you do it like this, the battery would suffer.

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Use less battery to extend its useful life

So far, we have explained actions and routines that can help you extend the life of your battery. From now on, we will list tips with which to improve the use of the battery.

With that energy optimization, you reduce the number of charge cycles (the total discharge and charge of the battery) and, therefore, contribute to a longer battery life. And it is that, as we explained above, the more charging cycles, the more the battery deteriorates.

So, all those behaviors aimed at consuming the minimum battery necessary are positive for the longevity of the mobile. The key term is to optimize the use and consumption of the battery.

Watch videos and play in moderation

Along with applications (which we deal with at another point in this article), videos and video games are the two contents that consume the most energy. This is content that requires the screen to be in operation for long periods of time.

Reduce screen brightness

The mobile screen is the component that usually consumes the most battery. So if you lower the brightness of the screen, you will save energy. The use of auto brightness is a good option, although it is also true that this function will make the light sensor work more.

The ideal, although difficult to carry out, is to change the brightness of the screen every time the light conditions in which you find yourself change.

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Decrease screen timeout

If you have the screen on and stop using it, it will turn off after a short period of time, which is usually a minute or two. To save energy, you can reduce that waiting time.

Sometimes 30 seconds is more than enough. Now, think that if that time is very short, the screen can go black just when you are in the middle of an interesting newspaper article or checking the instructions of a recipe.

Rethink the use of ‘voracious’ Apps with the battery

If you use up battery power at a fast pace, you should review your social media habits. Are you hooked or hooked at all times to Facebook from your mobile? Applications like Facebook are very voracious. That is, they consume a lot of battery.

Clear or restrict Facebook permissions

The most drastic option is to delete Facebook. Another alternative is to restrict permissions (video autoplay, notifications, etc.) and reduce the use of the application.

You can access Facebook from your browser

You can access Facebook from your smartphone’s browser. The experience is very similar to what you have through the app. You can even receive notifications. For quick access, bookmark Facebook.com in your browser.

In some mobiles, these social networks come pre-installed. Therefore, they cannot be deleted, but they can be disabled.

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What other Apps make you waste battery?

Take a look at battery settings to find out which other apps use a disproportionate amount of power. When you have located them, delete them, disable them or restrict permissions.

Keep in mind that some applications have light versions, which generally take up less space, use less data and require less energy.

Alert with Apps with geopositioning

Apps that rely on GPS are especially battery intensive. Some apps, like Google Maps, actually need to know where you are in order to work well. But others, like Facebook, don’t need that information to deliver satisfactory performance.

The mission of achieving better energy use of mobile applications is not easy. The main reason is that those Apps that use the most battery are the ones you use the most. Therefore, you will not delete them, and you will hardly reduce their use. A good idea is to restrict permissions.

Buy the premium version of Apps you use often to get rid of ads

Many Apps have both free and paid versions. The free one is usually paid for with ads. And, as you can imagine, those ads that appear make you spend more data and more energy.

Therefore, if an App is essential for you, we advise you to get the premium version. In the long run, it will pay off. You will consume much less data and much less battery

On the other hand, you will benefit from a screen free of advertising and you will enjoy a version of the App with more features. In addition, you will contribute to the development of the Apps developer industry.

Does your mobile sync data too often?

Almost certainly you use email and applications of all kinds on your smartphone. We are talking about Apps that check for updates and are frequently synchronized.

These timings cause the battery to drain faster.

Therefore, review your sync settings in your Apps and in your email, so that only syncs are made at the rate you need.

Turn off WiFi, Bluetooth and GPS if you don’t need them

If you have them activated, WiFi, Bluetooth and GPS are regularly checking for a signal. And that search consumes energy.

For this reason, if you are not going to need any of these technologies, it is best to disable them.

So when you leave home, don’t forget to turn off WiFi. And do the same with Bluetooth when you don’t have to connect to any device.

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Put the ‘Battery saver’ mode

Most smartphones have a Battery Saver mode . This mode disables unnecessary actions. For example, the automatic check for the reception of new emails. It is a mode that we can set manually or automatically (when the phone’s battery drops below a preset level).

With Battery saver , the performance of the device gets worse. However, the battery lasts much longer.

Check the health of your battery

Newer versions of iOS will show you your battery health. In Android, that function is not available, but there are third-party Apps that allow you to do a battery check.

Always use the official charger

Make sure you use the charger that came in the box with your smartphone. And, if this charger wears out or breaks, go find a charger exactly like it. The official charger is a good first step in ensuring optimal charging practices.

Update device software

Check that you have carried out the latest available update of your device’s software.

Avoid places with poor signal

Do you have little signal? How many bars of signal does the screen tell you?

These are important questions, since your device uses more battery if you are for a long time in an area with poor coverage. The reason? Your mobile spends more energy communicating with your network operator.

Using data in areas with a low signal can drain your battery. We advise you to turn off data if you are running low on battery and don’t need internet access.

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Use WiFi whenever you can

When you have WiFi within your reach, use it. It not only saves data, but also consumes less battery than the connection offered by the operator for your mobile.

For this reason, do not forget to activate the WiFi when you are at home. And don’t be shy about asking for the password when you’re in a coffee shop or at a friend’s house.

Use the ‘Airplane Mode’

If the battery starts to get low, you should turn on Airplane Mode . With this mode, you disable WiFi and Bluetooth.

Now, you should know that if you want to activate either of these two technologies again, you can do it manually without leaving Airplane Mode .

Disable background updates

By default, apps are refreshed or updated in the background. You can choose to only do this when you are connected to a WiFi network. If anything, these updates can squeeze the battery.

To disable these updates, you can do it app by app. On iPhone models, you have to go to Settings and, once there, Background Updates. On Android, you must go to Settings and a section on data usage.

Prevent automatic updates of Apps

To improve the energy efficiency of your mobile, it can be key to prevent automatic updates of Apps.

To do this, on iPhones you must go to Settings, to [your name] and to iTunes and App Store. Once there, you can indicate that you do not want automatic downloads.

On Android, open Google Play. Pull down the side menu and select Settings. Within this submenu, you will see the option to disable automatic updates on Android.

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Turn off artificial intelligence assistants

If you have proposed to use less battery, we recommend you to leave the artificial intelligence assistant of your mobile out of play.

On many Android devices, you have the Google Assistant, which you can summon by saying “OK Google.” That means that the microphone of the mobile must be on to hear the magical words. It is an unnecessary waste of energy, especially if it is a function that you use very sporadically. You can disable it in Google settings.

On your iPhone go to Settings, select Siri and turn off Hey Siri.

Uncheck the ‘widgets’ you don’t use

The so-called widgets allow you to see at a glance the relevant information of the applications you use most. But you should keep in mind that they consume battery when updating. Therefore, it is a good idea to review which widgets we have active. If we use little any of them, uncheck it.

Slide the screen to the right, and the notification screen will appear. Find the Edit button and choose your widgets.

Disable visual effects

Animated backgrounds give your smartphone personality. However, at the same time they waste battery power. The recommendation is to switch to a static wallpaper.

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Turn off unnecessary sounds

The iPhone speaker drains battery. For this reason, we advise you to deactivate those sounds that are not crucial for the operation of the mobile. For example, keyboard clicks or the one that sounds when you lock the screen. These options can be disabled in Settings > Sounds.

 

Today we are going to explain what the IMEI is and how to check the number on your mobile. The IMEI is a unique identifier of each mobile phone, and it is one of those pieces of information that you will need on occasions such as if you have tried to unlock your smartphone, if you have taken it to technical service or if you have had to call your operator to block it because it has been stolen or you have lost it.

We are going to start by explaining what exactly this code is and explaining what the numbers that make it up mean. Next, we will tell you the easiest way in which you can obtain it, since remember that it is important that you know it from each to any management that you have to carry out.

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What is the IMEI?

Every mobile phone has a unique identification number known as an IMEI, or International Mobile Equipment Identity. This means that the IMEI number of your mobile does not have any other phone in the world, and when your device connects to a network it automatically sends this identifier.

Thus, each gadget has a sort of unique identity card that can be used to identify it without error anywhere in the globe. Knowing this number will allow you to block your device in case of theft, for which you will only have to notify the operator of the number. You can also unlock the phone so that you can use it with any operator, regardless of the brand or model.

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The IMEI of your mobile has 15 figures, and is not related to your operator, although it does include references to the manufacturer of the device and the country in which it was manufactured. The code is composed of four sections, which we break down below:

Type Allocation Code, or TAC made up of the first six numbers. Of these, the first two indicate the RBI, which is the organization in charge of regulating the phone sold, and therefore the country where it was manufactured.

The following two numbers make up the FAC, or final assembly code, which identifies the equipment’s maker.

The serial number of the phone is represented by the following six numbers (SNR).

Verifier code: It is the last digit of the IMEI, and it is a number with which it is verified that the IMEI is correct.

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How to know what IMEI my mobile has

To prevent future setbacks, it is very important that you know the IMEI of your mobile and have it written down anywhere. You will find the IMEI in the box of your device or printed on its back. But if for some reason you can’t find it, all you have to do is call the code *#06# and the IMEI appears on the screen.

Although it is a bit more complicated, you can also find the IMEI in the Android Settings menu. Just go into Phone Information, and there go to the Status section. In it you will find another option that is to show the IMEI. Keep in mind that the path may vary slightly depending on the customization layer that each manufacturer puts on Android.

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On your iPhone you can also find it by going into Settings. Once inside, choose the General option, and there click on Information. You will go to a panel where you are given various information about your mobile phone, including its IMEI.